[ref. q27502104] Lead Business Change Manager

Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

YOUR ROLE

An important part of this role will also be to help bridge the gap between solution delivery teams and accounts.

• Benefit Realisation: Ensure that the programme’s outputs are translated into outcomes that deliver measurable benefits, ensuring alignment with strategic objectives.
• Stakeholder Engagement: Act as the bridge between (and within) the programme and accounts. Engage with stakeholders across impacted areas to build awareness, secure buy-in, and manage expectations.
• Change Readiness: Assess the organisation’s readiness for change. Identify gaps in capability, culture, or capacity and work with the programme team to address them.
• Change Planning & Execution: Develop and execute transformation journeys, change plans and communication in collaboration with the OCM team to embed new capabilities into business-as-usual operations.
• Risk & Issue Management: Identify and manage risks and issues related to business change, particularly those that could impact adoption or benefit realisation.
• Collaboration with Programme Roles: Work closely with programme sponsors, PRiSM programme managers, and OCM to ensure that change activities are integrated into the overall programme plan.
• Monitoring & Reporting: Define and track adoption metrics, benefit delivery, and change impact.
• Sustainability of Change: Ensure that the change is sustained post-implementation through reinforcement mechanisms, continuous improvement, and knowledge transfer.
• Thought leadership: Provide thought leadership and challenge senior stakeholders constructively to ensure decisions are aligned with long-term transformation goals.

• Strong background in business change management within complex large-scale transformation programmes.
• Strong stakeholder management, facilitation, and communication skills.
• Ability to translate complex transformation objectives into actionable account-level plans and targeted communications.
• Experience working closely with senior leadership and demonstrated ability to constructively influence and engage senior stakeholders, including the confidence to diplomatically challenge assumptions and advocate for alternative approaches.
• Ability to work with teams at all levels of an organisation.
• Ability to work both independently and in a team.

• Well-being culture: medical care with Medicover, private life insurance, and Multisport card. But we went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast 'Let's talk about wellbeing' which you can listen to on Spotify.
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings.
• Award-winning development programs to support your career at every stage. Connected Manager - our leadership development program has already helped over 300 employees accelerate their growth!
• Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy.
• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.

GET TO KNOW US

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on YouTube.

ABOUT CAPGEMINI

It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.

Apply now!