OTC Accounts Receivable Senior Specialist

Overview:

The primary purpose of the job is to ensure that customer payments and all receivable’s related activities are processed in a timely manner and in accordance with the quality standards.

Responsibilities:

1. Process bank statements - including allocating and clarifying payments
2. Dunning process of all overdue items
3. Securing on time customer payments and providing customers or business partners with requested documents
4. Direct debits process maintenance
5. Checking, creating and issuing invoices, credit notes and financial documents
6. Bank reconciliation
7. Reporting
8. Maintaining relationship with customers and business partners
9. Facilitating the identification and resolution of any customer disputes and queries
10. Performing root cause analysis
11. Identifying process improvement needs and providing possible solutions
12. Coordination in creating and updating process documentation
13. Coordination whether the agreed KPIs are at the required level
14. Providing training and support for new team members
15. Supporting Team Leader with any operational tasks and projects
16. Providing back-up for Team Leader in workload distribution, administrative tasks and urgent escalations matters

Qualifications:

• Deep understanding of Order to Cash process
• Relevant experience in accounting, especially accounts receivable
• English language level allowing business communication
• Proficient in Excel
• Experience in working with the ERP system (SAP)
• Proactiveness, problem-solving attitude
• Presenting level of commitment, responsibility, ownership
• Accuracy and attention to details
• Goal orientation
• Enhancing cross team cooperation
• Ability to establish priorities

What do we offer?:

• Medicover Healthcare/UNIQA Life Insurance/Multisport
• Mybenefit Cafeteria
• Language classes
• Transport tickets reimbursements
• Holiday bonuses
• Annual Performance Bonus
• Leadership Development Program, Training Framework, SAP Academy
• 50/50 hybrid way of working