Product Owner - iPaaS (Digital Integration)

apartmentHeineken placeKraków calendar_month 
Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center. We are committed to making Heineken the most connected brewery. That includes digitalising and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture.

By joining us you will work in one of the most dynamic and innovative teams and have a direct impact on building the future of Heineken!

Would you like to meet the Team, see our office and much more? Visit our website: Heineken (heineken-dt.pl)

This role is part of the D&T department of HEINEKEN International and is in Heineken Global Shared Service, Krakow, Poland. D&T is proud to bring cutting-edge innovation, strong technology, and advanced analytics to HEINEKEN. With speed and agility, we ensure HEINEKEN has the technological competitive advantages it needs to deliver on its ambition of being Best-Connected-Brewer.

Digital Integration platforms act as neural system to enable various business processes across all business units, for our operations in over 190 countries, globally. We enable and empower exchange of millions of messages on daily basis, securely with ultra-low latency.

Additionally, our platforms support hundreds of developers across federated/ domain teams in developing and deploying interfaces according to the needs of all Heineken OpCos. Over the past five years, the successful adoption of standardised Digital Integrations has resulted in a 100-fold increase in monthly message traffic processed through our integration platforms.

Product owner – iPaaS is part of the Digital Integration Tribe management team, in Digital Platforms Portfolio within Digital and Technology Department. This role, Product Owner – iPaaS is responsible for the product vision, strategy, and roadmap and offers thought leadership, thereby demonstrating extreme ownership and exceptional skills to navigate through dynamic situations.

The Digital Integration iPaaS product team is focused on SAP PO, SAP CI and MuleSoft Platforms, offering world-class integration ‘as-a-service’ capabilities. The product team is responsible for the technical aspects of the platform(s), DevOps services, architectural policies and guidelines, amongst others.

Furthermore, the product team drives the adoption of integration best practices such as API first approach, supporting the vision of becoming Best-Connected-Brewer.

The Product Owner is responsible for the product's continuous improvement, operational performance, and financial health, encompassing financial planning, contract management, and partner relationships.

Your responsibilities would include:

  • Product vision
Define, own product vision, goals and communicate the values, roadmap and release plans.
Strategic Thinking and Leadership: Embed a new culture of learning, empowerment, rapid experimentation, adaptability and collaboration. Understand how to challenge the battle between the longer-term vision and short-term goals
  • Value delivery
Collaborate with business and end users to define, refine, and manage the product backlog using prioritisation techniques that keep "value at the centre." Responsible for the end-to-end development, delivery of capabilities, services, and platform management
  • People Leadership
Support the HEINEKEN standards of performance and talent development, recognise great performance, coach constructively on under-performance together with Chapter lead(s), local HR BP and Tribe Lead
  • Financial Management
Develop, oversee, and manage the budget, including annual planning, CAPEX, OPEX, and all other financial aspects
  • Stakeholder Management
Serve as the key liaison for internal and external stakeholders at all levels, overseeing expectation management, negotiations, and communication
  • Security
Ensure security by design, proactively addressing prevention and correction to maintain a secure platform in compliance with global security policies and standards. Implement and uphold cybersecurity measures
  • Partner Management

Oversee the full spectrum of partner relations, including contract management, negotiations, performance oversight, and escalation handling.

You are a good candidate if you have:

Must have
  • Bachelor's or Master’s degree in IT/Computer Science related studies
  • Minimum of 12 years of IT experience and min. 3 years of hands-on experience as a Product Owner or similar role in a global and enterprise setup
  • Experience in an Agile environment, preferably functioning in a Product Team running SCRUM or Kanban
  • An entrepreneurial mindset and an ability to connect with internal and external audiences, including senior management, leaders and policy makers
  • Sound understanding and experience with Digital Integration Platforms and their capabilities, especially SAP PO, SAP CI, MuleSoft
  • Experience managing budgets, roadmaps, value generation, and negotiations without authority
  • Experience in a complex/multinational, multi-location, multi-partner and federated enterprise environment.
Nice to have
  • PSPO I Or II & EBM certification
  • Familiarity/experience with API and iPaaS platforms e.g. Azure APIM, MuleSoft, SAP PO/CI, MFT (Seeburger), Solace, Boomi
  • Excellent written and verbal English
  • Polish language skill will be an advantage
  • Understanding of complex IT landscapes and how integration enables exchange of huge spikes of transactions and messages, in a global operational setup
  • Good understanding of various integration patterns and techniques (API sync & async, iPaaS, MFT, etc)
  • Sound experience of iPaaS architecture, preferably with MuleSoft, SAP C
  • Demonstrable experience of product management techniques, value-based prioritisation, risk management, and supplier performance management
  • Ability to effectively persuade product goals, vision, progress, strategy & and Big Picture Thinking
  • Product Sense, attention to cost to value proposition
  • Good understanding of and exposure to working in a large IT & enterprise work culture
  • Affinity to working with people of diverse cultures and backgrounds
  • Ability to lead by example, define and drive the agenda with a specific objective in a challenging environment
  • Experience of working in a dynamic environment, changing priorities
  • Strong experience with stakeholders at various levels of seniority, both internal and external.

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