Operations Lead

About the Client

Our Client is building the AI teammate of the future.

Integrated directly into Slack and Microsoft Teams, the platform connects with thousands of business tools and executes real work across finance, marketing, operations, engineering, and customer workflows. The vision is simple but ambitious: replace a significant portion of today's fragmented SaaS stack with a single AI-powered teammate.

• Location: Warsaw, Poland (On-site)
• Employment Type: Full-Time
• Work Model: 5 Days per Week On-site
• Compensation: Competitive Salary + Meaningful Equity
• Work Authorization: Valid Work-Permit for Poland

The Opportunity

Our Client is seeking an Operations Lead to become the operational backbone of the company.

This is a highly visible role working directly alongside the Co-Founder and Chief of Staff. You will own operational workstreams across product, growth, finance, people operations, customer operations, and company operations.

Success in this role is measured by execution, ownership, and closure. You identify problems, recommend solutions, and drive initiatives to completion without requiring constant oversight.

This position is ideal for someone who enjoys solving problems, building systems, and creating operational leverage within a fast-scaling startup environment.

Key Responsibilities

• Coordinate cross-functional initiatives across product, engineering, and growth teams
• Support product launches, releases, and operational execution
• Ensure smooth communication between internal stakeholders

• Coordinate campaign logistics and growth initiatives
• Support partnership activities and business experiments
• Track execution and ensure timely delivery of projects

• Manage vendor onboarding and documentation
• Coordinate invoices, expenses, signatures, and operational finance processes
• Work alongside accounting and legal partners to maintain operational efficiency

• Support end-to-end hiring coordination
• Manage onboarding logistics and employee setup processes
• Ensure new hires have a seamless first-week experience

• Learn the product ecosystem and support customer-facing operations
• Help improve response quality, operational efficiency, and customer experience
• Coordinate issue resolution across teams

• Support international expansion initiatives
• Coordinate office setup, entity registrations, and operational infrastructure
• Organize company events, offsites, and internal operational projects
• Build scalable systems and processes to support growth

• Based in Warsaw or willing to relocate independently
• Ability to work on-site five days per week
• Excellent written and spoken English
• Strong organizational and project coordination skills
• Proven ability to execute and manage multiple priorities simultaneously
• High level of ownership and accountability
• Comfortable operating in fast-changing environments with limited structure
• Strong problem-solving mindset and attention to detail
• AI-native approach to work and productivity

• Experience in Business Operations, Founder's Office, Chief of Staff, Operations Management, Executive Support, Startup Operations, or Project Coordination
• Experience in high-growth startup environments
• Experience supporting international expansion projects
• Experience establishing new offices, legal entities, or operational processes
• Polish language proficiency
• Experience building scalable internal systems and workflows

• Competitive compensation package
• Meaningful early-stage equity participation
• Direct exposure to founders and strategic decision-making
• High-impact role with company-wide visibility
• Fast learning and professional growth opportunities
• Opportunity to help scale a rapidly growing AI company
• High-trust, high-autonomy environment
• Ownership from day one

If you are someone who enjoys turning complexity into execution, building systems that scale, and becoming the person everyone relies on to get things done, we would love to hear from you...